1 855 272-7837 : the reference line for loved ones!
The 1 855 272-7837 line is designed for those living with a person with a mental health issue. Whether you’re a parent, child, sibling, partner or friend of a person with a mental health issue, feel free to use this helpline to get in contact with your local organization. 1 855 272-7837 line is THE reference line for loved ones.
By calling, you can easily get in touch with people trained to support you and find the contact information of the organization nearest you. Each of our 48 organizations throughout Quebec work in collaboration with the health network.
Adult version
Why create a reference line for relatives?
When mental illness enters a relationship (family, couple, or work), it doesn’t magically disappear. Loved ones are part of the solution. It’s normal to have questions and, at times, to feel overwhelmed. However, it is possible to find help and be part of the solution. To do this and be better equipped, loved ones need the support provided by organizations.
We understand that it’s not always easy to know who to call in this type of situation. That’s why we’ve set up a single line with an easy-to-remember number: 1 855 272-7837. Because family members also have needs, and we want to support them and make their lives easier.
Youth version
Benefits of the 1 855 272-7837 line
Here are some of the benefits you can take advantage of by contacting your local organization through our centralized helpline.
- Receive information about mental health issues to gain a better understanding of the problem
- Get valuable tips to improve your communication skills and relationship with your loved one
- Develop new attitudes and learn to let go
- Learn to better cope with your loved one’s behavioural issues and have greater control over your situation
- Take stock of the solutions within your reach and achieve realistic, concrete results
- Dial this number to access your local organization, regardless of your location
Please note that this helpline does not provide emergency service, nor is it a hotline. Organizations will respond to calls during their business hours. For emergencies, call 811 or 911.
Call on us! Confidential help is at your fingertips.
An CAP santé mentale initiative!
1 855 272-7837
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